Services / AI Automation
AI Automation · Custom Agents & Autonomous PipelinesThe follow-up happenswithout you.
Custom AI agents, LLM integrations, and automated pipelines that answer enquiries, qualify leads 24/7, and write the summary into your CRM — with full documentation and zero lock-in.
What the sprint delivers
Best value where enquiries arrive on several channels and someone is currently copying them into a spreadsheet.
- Lead capture and qualification agents
- WhatsApp and email auto-response with your voice
- CRM enrichment and deduplication
- Enquiry and document summarisation
- Escalation rules so a person always takes over
- Documentation, training and 30 days of fixes
How it runs
STEP 01
Map the process
We sit with whoever does the work today and write down every step, including the exceptions.
STEP 02
Build on real traffic
Workflows run alongside your team first, so you can compare the agent's answer with theirs.
STEP 03
Hand over the keys
Licences in your name, workflows documented, and a session so your staff can change them.
An enquiry answered at 11pm is worth more than one answered on Monday
Most enquiries arrive outside working hours, and most businesses reply the next morning — by which time the person has messaged two competitors. The gap between the question and the answer is where the work is lost, and no amount of extra traffic closes it.
An agent trained on your own services, prices and policies can answer the routine questions immediately — what you do, whether you cover an area, roughly what something costs, when you are open — and log the conversation as a lead while it does.
It is built to hand over, not to stonewall. When a question falls outside what it knows, or the person asks for a human, it routes to your team with the conversation attached rather than looping. You hold the API keys, so nothing stands between you and switching it off.
Questions we get asked first
If yours is not here, ask it directly — you will get a straight answer rather than a callback from someone reading a script.
Ask on WhatsAppHow does the agent learn our business?
From your own material — services, prices, policies, hours, service areas and the questions your team already answers daily. It is not a generic bot with your logo on it, and it is not left to improvise about things you never told it.
What happens when it cannot answer?
It hands over. The conversation is routed to your team with the full history attached so the customer does not repeat themselves. It escalates rather than loops, because a bot arguing with a buyer costs more than no bot at all.
Does it work with our WhatsApp Business number?
Yes, through the official WhatsApp Business API, so the conversation happens on the number your customers already have. It can also sit on the website and route enquiries into your CRM.
Are we locked into a monthly subscription?
No. It runs on API keys held in your own accounts, so you pay the model provider directly at cost and can see exactly what it costs. If you stop working with us, the workflows keep running.
Still deciding between services? Compare all seven or read how an engagement runs.
Tailored to automation scope
Scoping depends on how many workflows you need, which tools they connect to, and the enquiry volume they process. A short walkthrough of your current operational process is enough for us to design the full architecture.
See how we workGet a Fixed-Price Proposal for AI Automation
Tell us what challenge you are trying to solve. We will review your requirements and send a written scope, turnaround roadmap, and fixed investment figure within two business days.
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